The customer Service Is Excellent ‼️ The prices are really good and the quality is good I have bought a few different outfits for my granddaughter and we are really happy with everything and the delivery service is really fast 😍 I highly recommend this shop 🤩🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
We are doing a happy dance right now! Thanks so much Terese for taking the time to share your feedback and for being such a lovely customer :)
Bag arrived today with a broken zip pull on the side.
EDIT: customer care have contacted me and had immediately organised a replacement of the bag.
Very swift in dealing with the issue with an incredibly easy process (which is very much appreciated, being 38 weeks pregnant with baby #3).
The bag itself is wonderful - very roomy, a great colour, lots of organisational spaces. Looking forward to receiving the replacement to replace our existing very worn nappy bag.
Thank you Katya for sharing your feedback with us. We appreciate you amending your review and are so glad to hear you are happy with the customer service we provided.
Thanks again for your support and wishing you the very best for baby #3!
The Shark Hoodie turned up earlier than estimated so that was a bonus. The material isn’t thick or fleecy so probably wouldn’t be a winter jumper but perfectly fine for autumn or spring weather. My daughter loves it.
I received my Chelsea Bag only 2 days ago and I immediately opened it and packed it with baby's items for my upcoming 5 night hospital stay when I deliver my baby. So I haven't really used it yet, but I love how it looks and feels! I love how it fits everything I need for new baby for 5 days/nights! Plus room for more as I haven't even used 7 of the inner/outer pockets yet!
So far packed with;
- x5 newborn nappies
- x1 pack of wipes
- x3 hat/beanies
- x1 socks and mittens
- x6 OOTD for baby (2 layers)
- x1 Announcement wrap and plaque
- x1 Spit Towel
- x1 Paw paw for Mum
- x1 pack of disinfectant wipes
More room for dummy, nipple shields, other items for Mum like water bottle, snacks, phone and charger.
Love this jumper! Size is 9-12 months but my 6 month old is already wearing it all the time! Perfect in the wash also!
Love your clothes but not these shorts, bought other shorts to go with tshirt.
A shame I couldn't send a message with the baby suit as was sending it to some special people to me , from u.k.
Love everything about it. Was hoping for black, but it is perfect for everything I needed
Absolutely love this bag so much space and compartments could of used a thicker baby mat but nothing that can’t be fixed I just put my old one in and wala it’s perfect 🤩
This nappy bad is awesome. Lovely soft material, plenty of pockets. Love the colour 😍
Fantastic product made out of high quality wood. I love the customisation that you can add & I am very happy with the final product. Thank you 😊
It’s been 2 weeks since I ordered. I’ve ready so many reviews saying amazing postage.. well last Wednesday it was “sent out” and I placed the order 2 weeks ago. there’s no update on it. No idea what is going on.
Hi Courtney, thank you for your review. We appreciate your feedback. We apologise for any confusion caused. Your order was actually placed 8 days ago and dispatched within 2 days. It looks like the tracking page is not updating correctly for your order, and we have notified our IT team to address this issue. Rest assured, your package has reached Melbourne, and delivery should be completed within the next few days. If you have any further tracking concerns, please reach out to us directly, and we will promptly assist you.
EDIT: We see that your order was delivered within 2 days of leaving the review. Thanks again for your support.
Lovely clothes thank you, some were slightly larger but will be great in due course. Thank you will buy again
I purchased this bag for my daughter in-law and had it delivered to her, so I haven't seen it yet but....I was impressed with the tracking and delivery of the product and of the time that it took. The purchase itself was easy as there was plenty of information about each item. Most importantly, my daughter in-law loves it.